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About those “exceeding the allowed page load frequency” messages…
Opus
Posted: 23 July 2007 09:19 AM   [Ignore]
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I’m sure that some of you have probably received an error message every now and then that says something like “You have exceeded the allowed page load frequency”.

Don’t worry… the site isn’t down or anything.  It’s actually behaving normally.  One of the features of our new CMS is that we can implement various methods of throttling.  This is intended to make sure that our server(s) and database(s) don’t get overwhelmed by malicious scripts and other nasty things.

However, we don’t want this to get in the way of you folks having a positive experience on the site.  So please let us know if the throttling is too much or becomes too much of a nuisance, so that we can make any necessary adjustments.

As with everything regarding the overhaul, thanks for your patience.

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Metrogenic
Posted: 23 July 2007 11:34 AM   [Ignore]   [#1]
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Let me add my input here as well. smile

The first time I arrived at Twitch this morning, I received the error message. I had just logged in at work and hadn’t visited the new version from this IP yet. Now, I’m not certain how your throttling service works, but I believe everyone here has unique IPs when accessing the Internet, so unless it blocks multiple attempts from an IP range, I’m not sure why I would have gotten that. After a few tries, however, it let me in. Just a heads-up.

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Opus
Posted: 23 July 2007 11:51 AM   [Ignore]   [#2]
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Metrogenic - July 23, 2007, 11:34am

The first time I arrived at Twitch this morning, I received the error message. I had just logged in at work and hadn’t visited the new version from this IP yet. Now, I’m not certain how your throttling service works, but I believe everyone here has unique IPs when accessing the Internet, so unless it blocks multiple attempts from an IP range, I’m not sure why I would have gotten that. After a few tries, however, it let me in. Just a heads-up.

Interesting.  I’ve never encountered or heard of that behavior.  I’ll do some digging around and see what I can find.

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Opus
Posted: 27 July 2007 08:33 AM   [Ignore]   [#3]
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Are you folks still encountering these messages?  I’ve tweaked some of the site’s settings, so hopefully their appearance will be down to a bare minimum.

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Ard Vijn
Posted: 27 July 2007 09:29 AM   [Ignore]   [#4]
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No, but I did get the “Database unavailable” twice today.

It’s no biggie though, just hit back and forward and it’ll take it the second time.

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Opus
Posted: 27 July 2007 09:44 AM   [Ignore]   [#5]
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Ardvark - July 27, 2007, 9:29am

No, but I did get the “Database unavailable” twice today.

What were you doing when you got that error?  Just surfing the site, posting a comment, viewing the forums?  Has anyone else received this error?

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BtoFu
Posted: 27 July 2007 11:20 AM   [Ignore]   [#6]
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I’ve had this a couple of times too. A refresh banged it out of the way though. Just came up when going from one forum section to another..

Database Error: Unable to connect to your database. Your database appears to be turned off or the database connection settings in your config file are not correct. Please contact your hosting provider if the problem persists.

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Ard Vijn
Posted: 27 July 2007 12:31 PM   [Ignore]   [#7]
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BtoFu - July 27, 2007, 11:20am

I’ve had this a couple of times too. A refresh banged it out of the way though. Just came up when going from one forum section to another..

Database Error: Unable to connect to your database. Your database appears to be turned off or the database connection settings in your config file are not correct. Please contact your hosting provider if the problem persists.

As he said. It just happens, it’s not when I’m doing anything special or something.

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Ard Vijn
Posted: 29 July 2007 12:50 PM   [Ignore]   [#8]
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OK,

About that “Database error” message?
Right now I get that every single time I do anything in the EE-editor, in the forum or when browsing articles on the homepage.
I get it more often than not, and it takes two or three refreshes to get where I want to be. I have no doubt it will happen again when I send this post.

To avoid misunderstandings, the message indeed reads:

“Database Error: Unable to connect to your database. Your database appears to be turned off or the database connection settings in your config file are not correct. Please contact your hosting provider if the problem persists.”

[ Edited: 29 July 2007 12:55 PM by Ard Vijn ]
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Ard Vijn
Posted: 29 July 2007 12:53 PM   [Ignore]   [#9]
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Ardvark - July 29, 2007, 12:50pm

I have no doubt it will happen again when I send this post.

I was right. Took a triple refresh before I got a screen mad

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Opus
Posted: 29 July 2007 01:21 PM   [Ignore]   [#10]
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I’ve just e-mailed Todd about this.  Hopefully, the hosting company can look into this.

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Ard Vijn
Posted: 29 July 2007 02:12 PM   [Ignore]   [#11]
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I hope they’ll fix it.
Up until today it worked fine, but now WHEN it works it’s slow as hell…

Edit: with slow I mean it’s impossible to load the first page of the Masthead Gallery when accessed from the homepage. After 5 minutes half the thumbnails have appeared, after which datatraffic (to and from) totally stops.

[ Edited: 29 July 2007 02:21 PM by Ard Vijn ]
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BtoFu
Posted: 29 July 2007 02:42 PM   [Ignore]   [#12]
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I’ve had this problem up again too. Also the heading of each article on the main page is the same for every entry - Flash Point Review etc all have the ‘TALES FROM EARTHSEA Review’ heading.

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Opus
Posted: 29 July 2007 02:49 PM   [Ignore]   [#13]
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BtoFu - July 29, 2007, 2:42pm

Also the heading of each article on the main page is the same for every entry - Flash Point Review etc all have the ‘TALES FROM EARTHSEA Review’ heading.

That’s fixed now.

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